Joyce Dozier joined Alan Lescht and Associates as Office Administrator in 2012 and has been invaluable to the firm ever since. Joyce brings decades of professional experience, starting her career in the federal sector for more than ten years. Joyce has also worked as a Legal Secretary and Office Manager at two large firms based in Washington, DC. Joyce is a graduate of the University of District of Columbia and the USDA Graduate School, and has completed courses in paralegal studies, legal literature, legal research, and communications.
As the firm’s Office Administrator, Joyce ensures the smooth day-to-day operation of the firm, including handling client inquiries and billing, and assisting the attorneys in all aspects of the practice. Joyce is often the first point of contact for clients seeking assistance, and is responsible for scheduling consultations, obtaining relevant case information, and answering inquiries related to the process of obtaining legal representation.
From day one, I always felt that Alan Lescht & Associates had my back and provided support and encouragement to me throughout the lengthy legal process. Joyce, the Office Administrator is wonderful! Joyce is extremely organized, very professional and promptly responds to clients' questions, concerns, and/or needs.
She made an absolute difference and impact in my life. She has unparalleled customer service and professionalism.
I would just like to take a moment and give my sincere thanks and gratitude to Alan Lescht &Associates!
In my hour of need they took on my case which to me seemed like a hopeless situation. The first (and every other, of many) calls was answered by Joyce. She was kind and caring and actually understood what I was going through. Within a day I received a call from Alan who listened patiently and then told me exactly what he needed from me to represent me. The case seemed tome, to drag on forever, but he repeatedly calmed me and asked me to have patience. At times I wondered if anything was actually being done. We corresponded by email and phone. One specific email contained so much correspondence back and forth between Alan and my employer that I realized. So much was being done without my knowledge.
The outcome was extremely favorable and I have the greatest respect and gratitude towards Alan & associates!